Violentmonkey Script Documentation for Whit
Open New Tabs:
Alt+T: New Ticket
Alt+Shift+T: Service Ticket Search
Alt+B: Triage
Alt+Shift+B: Service Board --> Ctrl+Alt+4: Response SLA Monitoring
Alt+C: Contacts
Alt+Shift+C: Configurations
Alt+A: Automate
Alt+Q: Quickpass [CyberQP]
Alt+Shift+Q: Quickpass Active Clients Hudu Article
Ctrl+Shift+H: Hudu
Ctrl+Shift+D: Duo
Ctrl+M: My List [Tickets assigned to you]
Alt+Shift+P: Paste ticket number [either the copied one or a manually entered one] into a new tab
Tab Organization:
Alt+F2: Manually rename active tab
Alt+Y: Copy ticket number to variable and change the tab's name to that ticket number and summary
Alt+Shift+Y: Force change tab name to last-copied ticket number and summary
Alt+Shift+P: Paste ticket number [either the copied one or a manually entered one] into a new tab
Ctrl+Alt+1: Set tab name to "My Tickets"
Ctrl+Alt+2: Set tab name to "In Queue"
Ctrl+Alt+3: Set tab name to "Triage"
Ctrl+Alt+4: Set tab name to "SLA"
Ctrl+Alt+5: Set tab name to "Search"
Ticket Statuses:
Alt+1: Set ticket status to "In Progress"
Alt+Shift+1: Set ticket status to "In Queue"
Ctrl+Shift+1: Set ticket status to "In Chat"
Alt+2: Set ticket status to "New Via Phone"
Alt+Shift+2: Set ticket status to "New Transfer From Triage"
Alt+3: Set ticket status to "Pending Tech Assignment"
Alt+Shift+3: Set ticket status to "Agent Responded"
Alt+4: Set ticket status to "Completed (Closed)"
Alt+Shift+4: Set ticket status to "Enter Time"
